I initially ordered the incorrect strings. Customer service was great. I couldn’t return the incorrect string bc of covid, but they offered me a discount to take the sting out of the incorrect purchase. Got the new strings and they work like a charm. Kids are back to jamming on the loog. ❤️
I ordered two guitars with stands and straps. All arrived in record time with excellent packaging. I can’t wait to give my kids (age 8 & 7) their guitars for Christmas! A little bummed that the prices dropped this week right after delivery but still very happy to support a small business. I will recommend Loog to all our friends!
Once I figured out how to string them, all went well and they’ve been working great.
Strings arrived quickly and we are happy with our purchase. It would be helpful if there were instructions on how to string the Loog pro acoustic. The video on the website is for a different guitar and cannot translate to the pro acoustic. Customer service sent me a YouTube video but it was not as helpful as using wiki how for instructions, which I found after some googling.
Quality strings, and speedy delivery. Great job guys!